Shipping & Returns

Fine Art Limited Edition Prints - FREE Ground Shipping

Shipping

Limited Edition Fine Art Prints are typically produced and ready for shipping in 3-7 business days. Most ship within 3 days. Please note these other important details about your order:

  • M.P. Murray Art offers FREE Shipping (via Standard FedEx Ground) for orders placed on this site that meet FedEx shipping size limits (height, width, girth, etc.), and are shipping in the continental U.S. (48 states). All other items that do not meet the size requirement will need to be custom quoted for "Freight" shipping.
  • Shipping to Hawaii and Alaska is discounted but not free. Any returned merchandise will have the cost of shipping deducted from any credit. NOTE: Orders or quotes requested via email will have shipping calculated differently than via self-checkout on this web site and your quote/invoice will reflect those charges.
  • There are no shipping pickups on weekends or holidays. If an order is placed over a weekend or holiday, it cannot be processed until the next business day. Service descriptions are listed as business days. Non-business days are not counted in delivery times.
  • Web order deliveries will be made on business days ONLY.
  • Out of stock items will be shipped once they are available.
  • Shipping descriptions like "Next Day", "2-Day", etc. are used to denote service levels and do not guarantee when you will receive your order. They represent time in transit after an item has been shipped. The delivery times are based upon item availability and shipping to urban areas within the continental U.S. (48 states). Delivery to rural areas, Alaska and Hawaii may take longer.
  • Free shipping may be upgraded to 2-day or 1-day shipping for an additional fee.
  • U.S. Orders: We will only ship to the credit card billing address or an approved alternate shipping address. We do not ship to P.O. boxes. If your credit card billing address is a P.O. box, please use an approved alternate shipping address.
  • International Orders: We do not ship web orders to addresses outside the U.S. (including APO/FPO boxes). Please request a quote via email.

Returns

Your satisfaction is a top priority with M.P. Murray Art.  If, for any reason, you are unhappy with your purchase, you may return it within 10 days from purchase date for credit towards a replacement image. All products must be returned in like new (undamaged) condition, in the original shipping container, and include all accompanying certificates/paperwork you received with your order. You can request a substitute product. M.P. Murray Art does not pay for return shipping fees.

Damaged Artwork

All M.P. Murray Art products ship insured and will be replaced if received damaged. If your order was damaged in transit, please contact us immediately at mp@mpmurrayart.com, and retain the original shipping container and packaging associated with the order until a damaged claim can be completed with our shipping provider. We will work with you during this time to keep you updated on the claim status and get a replacement print out to you. Claims for defects or damages must be made by the customer via email no later than 10 calendar days after delivery. If no such claim is made, M.P. Murray Art and the customer will understand that the print has been accepted. By accepting the print, the customer acknowledges that M.P. Murray Art has fully satisfied all terms, conditions and specifications.